on 10-01-2024 11:18
I added an extra to my account, but when I click the redeem button and have been told I’ll be redirected to their website the webpage doesn’t change. Is this an issue with the O2 website or with the extra website?
I’ve tried this on mobile browser, the O2 app, and my iPad but no luck getting it to work.
Solved! Go to Solution.
on 10-01-2024 11:35
No issue for me recently.
Check guide Guide: Adding and removing O2 Extras
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
on 10-01-2024 11:35
No issue for me recently.
Check guide Guide: Adding and removing O2 Extras
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
on 08-06-2024 12:14
I have had this issue too
on 08-06-2024 12:41
Same advice @Samhhhh