Extra charge on my O2 bill

[Badger01]

Since being moved by virgin to O2 I get two amounts charged every month namely £6 which is my monthly tariff and £13.27 which I have no idea about. I own my phone so it can’t be that. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[pgn]

Contact O2 if your MyO2 does not help you decipher the second amount - https://accounts.o2.co.uk/signin - it may help to call O2 on 202 at around 08:10am any morning, or you can send them a message via Social Media using the link just below this post for Twitter/X, Facebook or Instagram - and keep pinging them every so often on Social Media until they come back to you via Direct Message to get more info.  Good luck, @Badger01.