Evernote: App Discussion and Feedback Thread

[Toby]

Hi guys,

Some of you may have seen the discussion that took place a few days ago about a great app called Evernote.

Well, we're working with the Evernote team to make sure all O2 Pay Monthly, Pay & Go and Business customers get Evernote Premium for 1 year – only on O2!

If you already have it follow the below steps to get it for free and find out how useful it is! 

Now if you need to know how to get it just follow these steps-

1). Visit our microsite at  www.o2.co.uk/perks/evernote-premium

2). Here you can create an account or sign-in to an existing account before upgrading to Premium for free

                                                                                    OR

3). If you already have Evernote downloaded if you log-in using a 3G or 4G data connection then you’ll be routed seamlessly to upgrade to Evernote Premium – this can take up to 24 hours though!

If you have any trouble with this registration do let us know so we can look into this for you 

We've created this community thread so that those of you who have downloaded Evernote can let us know what you think about the features or if you have any questions about it.

Below is some helpful info on setting up:

1. How do I get it?

To get to Evernote premium for free all you need to do is visit our site at (http://www.o2.co.uk/perks/evernote-premium) and follow the steps.

If you have downloaded the Evernote app and access it through a 3G or 4G connection on an Apple or Android device then you will be prompted for a premium upgrade (this can take up to 24 hours). Once prompted just follow the in-app steps and enjoy premium! For PC and Blackberry users please see the below

If customers are using BB or PC they will need to complete their Premium upgrade by using and iPhone, Android, or Windows Phone. They can do this by signing into Evernote on one of these device with their SIM inside using the 3G or 4G data network.

2. Am I eligible?

If you are an O2 UK customer, you are eligible for 12 months free usage of Evernote Premium, valid from the day you register. This includes Pay Monthly, Pay & Go, data-only SIMs (e.g. iPad, Android tablets and O2 Dongle/Mobile Broadband) and Business customers are also eligible. But anyone can create an account, just follow the links!

3. I’ve got an O2 data for my iPad or a Mobile Broadband SIM – am I eligible?

Yes, you’ll need to create an account through (http://www.o2.co.uk/perks/evernote-premium)  and follow the steps. After account creation you will be re-directed to Evernote app where using your data connection you will be able to automatically upgrade to premium.

4. What if my business device is locked?

Please check with the administrator in your organisation, as we don’t have the ability to unlock devices if it’s your company policy.

5. Why isEvernote Premium better than the free version?

With Premium you receive increased data storage so you never have to worry about running out of space again. You can also access everything you store offline, to relieve the stress of trying to find a data connection or to simple allow you to access your data at ease! You can keep track and organise your notes to personalise it to just how you like it. Premium also comes with handwriting recognition and PDF text search so you can find your data by searching a key word. Worried about security? Then add a passcode to your data, only on Premium!

6. What security’s in place to make sure no-one can see my data?

With Evernote Premium, you can put a passcode lock on your notebooks so that nobody can access them but you.

Evernote Premium also offers two-step verification (also known as two-factor authentication), which keeps your account secure even if somebody learns your password. It does this by requesting a 6-digit verification code (delivered via text message) whenever you’re asked to provide your username and password. This will usually only happen when you log into Evernote Web or install it on a new device. This combination of something you know (your password) and something you have (your phone) makes two-step verification a significant security improvement over passwords alone.

7. What happens after the 12 months of free usage?

If you don’t do anything, you’ll be automatically downgraded to the free version of Evernote and you’ll lose access toEvernote Premium features. If you wish to continue your subscription, you can upgrade again through Evernote’s standard subscription process and pay via credit or debit card.

8. Will I incur additional data charges?

No more than with any other app you use.

9. How do I get help?

For any issues downloading, installing or using Evernote apps, please check the support information on Evernote’s site: http://evernote.com/contact/support/

As an Evernote Premium customer you are guaranteed priority treatment if you raise a support inquiry or raise a problem through this site.

[Toby]

Hi everyone,
FYI, the team is looking into this and I hope to have some info for you very soon. Sorry for the wait!

[Toby]

Hi guys,

Have you tried registering in the below way?

If you access the microsite (http://evernote.o2.co.uk/ ) using O2 3G or 4G, when you click ‘get it now’ we can identify your data connection and if you’re eligible, you’ll be passed straight through to Evernote.

If so with no success, post back here

[Anonymous]

That just generates the verification code. It still doesn't show where to input it to unlock premium access.

[Anonymous]

Hi

I have an ipad on a Pay Monthly plan and I can't seem to make this work. That's because it wants to send me a code but since I have an ipad I can't receive said code. Anyone have any ideas?

[jonsie]

ou should remove your mobile number as this is a public forum.

The code can be sent to your mobile number but if you have installed it on the phone you should be able to simply log into the app on the ipad. That's how it worked for me on the Android tablet I have.

[Anonymous]

I have an o2 pay-go account. I have the o2 referral code. I'm roaming and am not on o2's data network at the moment. I don't get passed to evnote, and I have no where I can use the code I received as SMS.

If anyone knows how to manually use the code with evernote, that would be fantastic. Thanks.

[Anonymous]

I have the code. I am roaming off of o2's network (travel!) and am not taken straight away to the evernote upgrade process.

How can we do this manually? Or, maybe Toby can help sort it out? If I can input my mobile number while not on o2's network, I'd hope I could complete the process the same way?

Where do we input these codes?

[MI5]

When you open Evernote you should see (or swipe right to see) the side bar "dashboard". At the bottom of this you should see a link that says "Go Premium".
If you follow that link it should take you to the upgrade page.

[Anonymous]

When I enter my mobile number I get the message, "can not send SMS" (sic).
I've tried to register for EN Premium online with Safari, on my iPad and iPhone. I always get the same message. I am on an O2 monthly contract. O2 helpline was useless at even understanding the problem and had no answer or suggestion.

[Anonymous]

Hello

I have been referred here by the Evernote technical support who have been unable to help me. I have recently joined a business who have asked me to use Evernote. As O2 business customers, we are eligible for Evernote Premium. When I have entered my mobile number, it is advising me that the promition code has already been used (which it has not as I only have basic Evernote and not premium). Evernote tech support advised me to contact O2 - could you please help me resolve this?