Solved: Re: Emails sent to hotmail domains are returned un...

Anonymous · ‎26-09-2016

Hi

Any emails I send to hotmail accounts are returned undelivered with the following message

550 OU-001 (COL004-MC2F2)Unfortunately, messages from 78.***.17.** weren't

sent. Please contact your Internet service provider since part of their

network is on our block list.

Any ideas how I resolve this?

Martin-O2 · ‎26-09-2016

Understood. The O2 webmail service has recently closed so was making sure it wasn't related to that. If you're having issues with the broadband and have tried the usual restarting the router then contacting customer services is your best bet.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

View solution in original post

jonsie · ‎26-09-2016

If you are using o2 web mail I'm afraid it is now defunct....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-09-2016

JDL1 wrote:

Any ideas how I resolve this?

Set up a gmail or Outlook account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎26-09-2016

@Anonymous Is this from an O2 webmail accout?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎26-09-2016

Hi

No this is from a business email address.

We use O2 business broadband.

FYI we don't send 'marketing' emails or spam.

Martin-O2 · ‎26-09-2016

Understood. The O2 webmail service has recently closed so was making sure it wasn't related to that. If you're having issues with the broadband and have tried the usual restarting the router then contacting customer services is your best bet.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Curr946 · ‎26-09-2016

wasnt o2 BB sold?

Current Phone: Sony Xperia XZ Premium

Martin-O2 · ‎26-09-2016

@Curr946 wrote:
wasnt o2 BB sold?

That's probably something I should know! I'll get that clarified ASAP. Thanks for the heads up @Curr946

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎26-09-2016

We're talking business broadband here not consumer so I've no idea if it's run separately or not?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎26-09-2016

O2 business broadband is alive and well http://www.o2.co.uk/business/products/broadband

I suggest you contact o2 business broadband customer services on your normal o2 business contact number

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

Emails sent to hotmail domains are returned undelivered

Daughter wants her own contract now.

Cancel Disney plus subscription

cancel Disney plan

How do I cancel Disney plus

Cancel