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Anonymous
Not applicable

on ‎26-04-2017 17:37 - last edited on ‎26-04-2017 17:57 by

on ‎26-04-2017 17:37 - last edited on ‎26-04-2017 17:57 by

While trying to See my account at home, O2 requires me to confirm  who I am by sending me an Email to my O2 Email address (****@o2.co.uk). I cannot set up an Email account in Outlook altough I have set one up as per o2 website instructions. Could you please advise the settings OR can you change my contact address to my "normal" Email address (****@johnpall.co.uk)

 

Thanks

Mike

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MI5
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on ‎26-04-2017 17:55

on ‎26-04-2017 17:55

@Anonymous

O2 has closed down their email service so it can no longer be used, you will have to call customer service to change to your other email address if you cannot log in yourself to do it.

http://www.o2.co.uk/contactus

Please also edit your personal details as the forum is public and you may get spam.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149128 Posts
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Registered:

on ‎26-04-2017 17:55

on ‎26-04-2017 17:55

@Anonymous

O2 has closed down their email service so it can no longer be used, you will have to call customer service to change to your other email address if you cannot log in yourself to do it.

http://www.o2.co.uk/contactus

Please also edit your personal details as the forum is public and you may get spam.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎27-04-2017 08:57

on ‎27-04-2017 08:57

Yet more Outdated information. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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