On the weekend I changed from pay and go to pay monthly.
the girl gave phone we phone and a user name So I can see my monthly bill.
when I went to change password O2 crashed.so i spoke to O2 on pc and they linked that user name with my email address. can I unlink that and get a new password for that account or will I lose it.
also I lost my £5 discount on my broadband so I rang them Monday but it still showing no discount. or will that take a couple if days to go through or will that not get active until I pay my first O2 pay monthly bill.
if anyone knows what to do let me know.
as Gil in shop couldn't work it out.