Earbuds
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on 15-12-2023 14:41
I have received 2 codes now for the galaxy earbuds pro2 and neither have worked , I have tried on different browsers but all say code invalid ??? Frustrated and unhappy 🙁.
Please someone help
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on
15-12-2023
15:10
- last edited on
15-12-2023
16:43
by
Dave-O2
Guide here and try O2 again.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-12-2023 17:40
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on 15-12-2023 17:40
Thank you but the codes don't work that o2 are sending out !!
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on 15-12-2023 17:48
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on 15-12-2023 17:48
Little we can do here being just customers.
The earbuds are a continuing saga, but we can only point you back to O2
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or phone them on 202 or 0344 809 0202 (contract)
Might be worth putting in an Official Complaint
https://www.o2.co.uk/how-to-complain
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15-12-2023 17:49 - edited 15-12-2023 17:50
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15-12-2023 17:49 - edited 15-12-2023 17:50
@Hollydog12 wrote:Thank you but the codes don't work that o2 are sending out !!
I've had a brief discussion with @Dave-O2 about this.
I'm sure he knows the secret so I'll ask him to help you out.
I'm not a liberty to say anything more about the code validity, sorry.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

