Solved: Does my extra free period start from when I select...

Kathykate · ‎26-06-2023

I have selected the Disney + free 3 months as my Extra.

Does the free three months start from today, or when I activate the Extra ( I have up to 28 days to activate it). I probably won't use it much, and don't want to get landed with the added cost once free period expires

Thanks

MI5 · ‎26-06-2023

@Kathykate

From when you activate it.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-06-2023

@Kathykate

From when you activate it.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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