Solved: Disney +

Kezza1 · ‎07-04-2022

Hi,

I have recently upgraded to the Samsung S22 and when I ordered, the offer of 12mths of Disney + was advertised. I have just added my 'extra' and my account shows that I will be charged £7.99 after the 7th July 2022. Would anyone know how I would get the advertised 12mths please? Many thanks.

MI5 · ‎07-04-2022

@Kezza1

The 12 months offer is via Samsung so you need to redeem from them.

https://www.samsung.com/uk/boost/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-04-2022

@Kezza1

The 12 months offer is via Samsung so you need to redeem from them.

https://www.samsung.com/uk/boost/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kezza1 · ‎08-04-2022

Hello,

Thank you very much for your reply. I managed to get this offer via Samsung and all has now been updated, so no payment due until April 2023 - good times!

Many thanks 🙂

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