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Disney +

AP257
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Hi there.

 

My 6 months free trial of Disney + ends on 1 February. If I keep the subscription will I be put on to the £5.99 offer with £2 off my airtime? Thank you!

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jonsie
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It should show as a £2 discount usually via a bolt on

Guide: Where is my discount or Extra Data? 

2020-Awards-jonsie5695219-2




O2 Social Media

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5695219-2

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MI5
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@AP257 

Yes, you automatically get the discount.

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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AP257
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Thank you for the quick response @MI5 . Just had a look at the guide you shared and saw it says: 

What happens when the O2 Subscription ends?

If you want to carry on yourself you will be charged the discounted price shown in My O2

However, I checked my Extras and it says £7.99 a month after 02 February.

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MI5
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@AP257 

I think that's an error.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
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Registered:

It should show as a £2 discount usually via a bolt on

Guide: Where is my discount or Extra Data? 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 5 of 6
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AP257
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@jonsie @MI5 - thanks for your resposnes. I got in touch with O2 on Twitter and they said because I've already had a free or discounted Disney+ subscription on my current contract, I wouldn't be eligible for another one. It seems that the £5.99 offer wasn't part of the six month offer I signed up for.

No worries, I've turned off the auto-renewal and will just sign up with Disney directly and get the annual subscription. Works out nearly the same.

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