Re: Disney + subscription

Kristian_1 · ‎28-07-2020

I have just received a text from o2 (number 202444) asking why I have decided to cancel my Disney plus subscription?? I haven’t it expires in October.
Has anyone else received this or is it a scam of some sort??

MI5 · ‎28-07-2020

@Kristian_1

Trust no one and nothing.
Block the number and ignore it.
Report it by forwarding text to 7726 (free) so o2 can investigate it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-07-2020

Someone else reported receiving the same text.

I would call O2 for peace of mind

Guide: Coronavirus Community Help and Support

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

lay · ‎28-07-2020

can someone help ???? i want to cancel my disney + subscription but o2 has made it almost impossible to find i just keep going round in circles

MI5 · ‎28-07-2020

@lay

Your options are through your MyO2 under manage my extras, online on the Disney website under your account settings or by calling customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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