Solved: Disney plus

AmyB1993 · ‎20-12-2021

Having an issue with activating my Disney plus. Says I have 28 days to activate however when I do this it takes me to a page that doesn’t exist and there seems to be an error.

Any help with resolving this?
I don’t want to be paying for a service I can’t even get access to!

Thanks

MI5 · ‎20-12-2021

@AmyB1993

You can do that here. Or via the link in My O2.

Guide: Adding and removing O2 Extras

Try on your phone using mobile data with wifi switched off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎20-12-2021

@AmyB1993

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

MI5 · ‎20-12-2021

@AmyB1993

You can do that here. Or via the link in My O2.

Guide: Adding and removing O2 Extras

Try on your phone using mobile data with wifi switched off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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