Disney plus

[Premski]

Hi,

I've upgraded my tariff recently and received an offer for Disney plus free for 3 months, I've activated it on 14th April and I've attempted to watch something today and it looks like my subscription is gone, disney plus website is asking me to renew my subscription, could you please advise?

[MI5 · Accepted solution]

@Premski 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 

Guide: Adding and removing O2 Extras  

[Premski]

No reply, I've tried Facebook, Instagram, twitter and still no answers. 

[pgn]

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@Premski wrote:

No reply, I've tried Facebook, Instagram, twitter and still no answers. 

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Try in the morning - 202 will pick up around 08:15, so assuming the Social Media channels, all listed in the link just below this post, will be on their toes after that time too. Good luck!