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Disney plus subscription

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VT1984
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on ‎21-12-2021 17:20

on ‎21-12-2021 17:20

I was subscribing to Disney + on my last contract. I upgraded yesterday and my contract also includes Disney +. They have ended my current subscription but I am unable to rejoin it. I have not had an email about it and the link in My O2 is not working. Any ideas? Thanks.

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MI5
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In response to ruddernation
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on ‎21-12-2021 17:57

on ‎21-12-2021 17:57

The forum is full of this today so obviously an issue that O2 need to sort out.

I'd suggest you all report it on social media.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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ruddernation
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on ‎21-12-2021 17:38

on ‎21-12-2021 17:38

I'm having the same issue, They offered me 3 months extra for a Christmas present and then they ended my Disney+ and I'm unable to activate the Disney+, WTF is going on O2?

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MI5
Level 94: Supreme
In response to ruddernation
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Registered:

on ‎21-12-2021 17:57

on ‎21-12-2021 17:57

The forum is full of this today so obviously an issue that O2 need to sort out.

I'd suggest you all report it on social media.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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