on 09-05-2024 08:56
Just a quick query really. I have Disney plus as a paid add-on on my current phone contract. I'm due an upgrade but when I looked at it yesterday it just automatically adds my Disney plus as a paid add on to my new contract.
If I cancel my Disney plus add-on now before I upgrade, will I then be offered it as a free addon again when I upgrade? It seems logical that it would but can't seem to find an answer anywhere. Thanks!
09-05-2024 09:02 - edited 09-05-2024 09:08
09-05-2024 09:02 - edited 09-05-2024 09:08
Disney is offered as a 3 or 6 months extra.
Upgrading makes no difference. If you still have x amount of time to run on Disney, it will carry on until the time runs out.
Guide: Adding and removing O2 Extras
Whether you get it when you upgrade, depends on your tariff and you have 30 days to apply it.
If you cancel the current Disney now and your new upgraded tariff is offerring it, you will get it again.
Veritas Numquam Perit