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Disney plus activation

Matt1977
Level 1: Joiner
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Hi

I have just upgraded and got 6 months free disney plus,  but when I tried to activate it,  it took me to the disney website which then wanted my payment details.  It didn't show a redemption code.  Now on my 02 my disney plus extra is shown as active but I still can't access disney plus. 

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MI5
Level 94: Supreme
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@Matt1977 

Make sure you follow the guide Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150964 Posts
  • 646 Topics
  • 28766 Solutions
Registered:

@Matt1977 

Make sure you follow the guide Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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