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Disney plus 3 months free text

Ian1970
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I received a text over the Christmas for three months free Disney plus. I activated it and it appears in my o2 extras expiry dare  31st March. When I log in to my Disney plus account it says the subscription has expired or had been cancelled- any suggestions?

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MI5
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@Ian1970 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151964 Posts
  • 651 Topics
  • 28871 Solutions
Registered:

@Ian1970 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Ian1970
Level 1: Joiner
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Thanks  for your help - I contacted o2 via twitter and the issue was solved straight away. Couldn’t fault o2 customer service on this one

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