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Disney plus 3 months free text

Ian1970
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I received a text over the Christmas for three months free Disney plus. I activated it and it appears in my o2 extras expiry dare  31st March. When I log in to my Disney plus account it says the subscription has expired or had been cancelled- any suggestions?

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MI5
Level 94: Supreme
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@Ian1970 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127046 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@Ian1970 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Ian1970
Level 1: Joiner
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Thanks  for your help - I contacted o2 via twitter and the issue was solved straight away. Couldn’t fault o2 customer service on this one

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