Solved: Re: Disney + not showing on o2 account

Jess · ‎16-01-2021

I have signed up for the disney+ offer on my o2 account using the direct link. When i press activate on my o2 account it says the code has already been used but when i log into my disney account it says o2 subscription. However on my o2 account it says it is still not activated therefore i am not able to manage my disney account as i want to cancel it. Can somebody help me please?

MI5 · ‎16-01-2021

@Jess

You can't cancel until 28 days have passed.

After this you can manage it and it will stop reminding you to activate.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-01-2021

@Jess

You can't cancel until 28 days have passed.

After this you can manage it and it will stop reminding you to activate.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jess · ‎16-01-2021

Thank you! When do you think it will show as activated on my o2 account as i activated it just before Christmas?

MI5 · ‎16-01-2021

After 28 days since activated

@Jess

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Disney + not showing on o2 account

upfront payment reservation

Money

Boostbox

amazon account still controlled by o2

Huawei