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Disney Plus

HannahM27
Level 1: Joiner
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I love Disney Plus and I don't want to get rid of it but will get cashback if I pay directly by card. Cancelled the extra but Disney doesn't give me the option to add a card, still says Manage on o2. Is there a way to change it to card? Because I've tried to add the o2 extra back on for Disney and it won't let me activate it, goes to an error page. Please help!! 

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MI5
Level 94: Supreme
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@HannahM27 

Your o2 extra won't be cancelled until the end of your free period or the current month if you are past your free period.

After that, you can add a card to pay it directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152271 Posts
  • 651 Topics
  • 29037 Solutions
Registered:

@HannahM27 

Your o2 extra won't be cancelled until the end of your free period or the current month if you are past your free period.

After that, you can add a card to pay it directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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