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Disney Plus Activation

Lesley71
Level 1: Joiner
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Disney Plus Activation not working, getting error 404, clicked ont he link in a previous fix on here and entered email and password and get the message there is a problem with my subscription.

 

Cannot find where to remove the extra and go to Disney Plus direct as seems to be less faff.

 

Any help appreciated.

 

Thanks

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gmarkj
Level 59: Quartermaster
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o2 are aware of the issue @Lesley71 

There are lots of people with the same problem too.

Try sending o2 a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 8802 Posts
  • 90 Topics
  • 688 Solutions
Registered:

o2 are aware of the issue @Lesley71 

There are lots of people with the same problem too.

Try sending o2 a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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EJO
Level 1: Joiner
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This seems to have been going on  (off and on) for months - Customer Service say wait 24 hrs - then  wait 24 hrs - then wait 3 days - Is anyone actually looking for the solution ?

 

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