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Disney+ Free 6 Month Subscription

JohnnyWill
Level 1: Joiner
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How do I cancel the Disney+ Free 6 Month Subscription?

 

I've tried to cancel it via Disney+ but it states I need to manage it via my 02 account.

 

So I've tried to find it via my 02 account and........ I cannot find it anywhere!

 

I've done a search, but it doesnt really answer my question. I've tried the online chat help..... which wasnt much help either!

 

Getting very frustrated now as I don't want to pay £5.99 for Disney+ once my free 6 month subscription ends.

 

Can anyone help and advise? Is anyone else in the same boat here and also finding it difficult to cancel theirs?

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MI5
Level 94: Supreme
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@JohnnyWill 

Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the big + sign beneath your extra and then click manage.
Turn off the auto renew switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@JohnnyWill 

Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the big + sign beneath your extra and then click manage.
Turn off the auto renew switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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