Disney+ 6 months free from another person

[Hayz666]

My mum recently upgraded her phone and was given the Disney + 6 months free, she hasn't redeemed it and wont use it so she said I could have it. How can I go about being gifted this offer?
I am also on o2 and have just installed Disney+ for free trial as I can't afford the full year (I'm.a student). How can I use my mums unwanted Disney+ deal?

[Bambino]

@Hayz666 I'm not sure if your mum would be able to do that. You'd have to speak to customer service, which is next to impossible at the moment. Your query would not be considered a priority, and that's all they're dealing with at present.

Guide: Coronavirus Community Help and Support 

[Cleoriff]

@Hayz666 

She can't gift it to you. All the signing up has to be done through her My O2 account ie

Find your extras in your MyO2 and click on the Disney extra to select it.

You then need to wait for an email to say it's been set up for you, then go back to your MyO2 to redeem the offer. It will take you to the Disney site to complete your sign in. 

Your voucher code should be filled in automatically

https://www.o2.co.uk/extras/disney-plus 

[jonsie]

Your mum needs to redeem it. Then you can use it by using her log in details.

It's easy for her to redeem via My O2/Extras

If she isn't sure then you can do it for her.

https://www.o2.co.uk/extras/disney-plus

How do I get the Disney+ Extra?

If you're joining O2 or upgrading, you can choose Disney+ as your included Extra when completing your order online, in store or over the phone. If you're already an O2 customer and you're not ready to upgrade yet, you can add Disney+ as a paid Extra to your monthly bill – just go to My O2 or call us on 202 from your O2 mobile to get it added. You can get our Disney+ offer in My O2 by going to the 'Offers' or 'Extras' section.