Hi I did send u msgs here I did call so many times why u peoples are cheaters is this the customer service so u doing with every one same I did bought the watch then return the next day u guys received the watch but still charging me my actual conrtact will change with any notice and still charge me high then my actual contract am going to get the sim from other network and I will move from o2 not only me am going to move all my family numbers aswel as am with o2 from long time my number is [Personal information removed] instead calling me check ur record nd see what u guys done with me and issue me the refund which u charge me for watch nd my extra sim bill
This is not customer services.
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
Track usage, upgrade and get support with the My O2 appDownload My O2