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Level 1: Joiner
Posts: 1
Registered: ‎17-07-2019
Accepted Solution

Discounts

I applied for an NHS discount on my new phone but  no discount has been applied.

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Posts: 88,144
Topics: 738
Registered: ‎14-01-2013

Re: Discounts

[ Edited ]
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Posts: 80,308
Topics: 573
Solutions: 3,850
Registered: ‎04-01-2009

Re: Discounts

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Posts: 102,171
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: Discounts

Your discount won’t appear until your second bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 28: Ingenious
Posts: 1,221
Registered: ‎02-07-2013

Re: Discounts

Easiest way to check is to sign in to MyO2 and check your bolt on's the O2 Open one will display in there if it has been correctly applied to you account.

if you're in the first month it will also say when it applies from