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Level 1: Joiner
Posts: 1
Registered: ‎17-07-2019
Accepted Solution

Discounts

I applied for an NHS discount on my new phone but  no discount has been applied.

Posts: 73,431
Topics: 688
Registered: ‎14-01-2013

Re: Discounts

[ Edited ]
Posts: 70,452
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Discounts

Remember it must be done in the firstmonth too @Cherry24 

Posts: 88,613
Topics: 536
Solutions: 11,472
Registered: ‎04-04-2012

Re: Discounts

Your discount won’t appear until your second bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 28: Ingenious
Posts: 1,122
Registered: ‎02-07-2013

Re: Discounts

Easiest way to check is to sign in to MyO2 and check your bolt on's the O2 Open one will display in there if it has been correctly applied to you account.

if you're in the first month it will also say when it applies from