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Level 1: Joiner
Posts: 1
Registered: ‎17-07-2019
Accepted Solution


I applied for an NHS discount on my new phone but  no discount has been applied.

Posts: 87,796
Topics: 735
Registered: ‎14-01-2013

Re: Discounts

[ Edited ]
Posts: 80,226
Topics: 572
Solutions: 3,839
Registered: ‎04-01-2009

Re: Discounts

Posts: 101,631
Topics: 549
Solutions: 12,929
Registered: ‎04-04-2012

Re: Discounts

Your discount won’t appear until your second bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 28: Ingenious
Posts: 1,211
Registered: ‎02-07-2013

Re: Discounts

Easiest way to check is to sign in to MyO2 and check your bolt on's the O2 Open one will display in there if it has been correctly applied to you account.

if you're in the first month it will also say when it applies from