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Disable TuGo enable WiFi

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WillTee
Level 1: Joiner
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on ‎05-01-2018 15:03

on ‎05-01-2018 15:03

When Tugo stopped I removed the Tugo App from my phone and enabled Wi-fi calling. The Wi-fi calling doesn’t work. I contacted O2 guru who told me to reinstall Tugo so as to delete my account.

Problem: Tugo is no longer available on the UK App Store (I have a iPhone 8 - lucky me) and so I can’t do it.

Any help appreciated.
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Martin-O2
Former Staff
In response to Cleoriff
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on ‎08-01-2018 16:26

on ‎08-01-2018 16:26

Hi guys! Update on this one. It looks like there is no wider issue that's going to affect people who want to use wifi calling but didn't deactivate TU. The app has been disabled now so this shouldn't be an issue. 

 

@WillTee We'd like to double check this though so I'd like to grab your mobile number. I'll send you a short private message so please get back to me when you can. wink

 

 

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