Direct debit now stopped
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-07-2024 09:17
Direct debit ref DD103060700 has been stopped at my bank because the transaction is shown as settled. this was set up to pay a monthly amount to pay for a phone upgrade a number of years ago. When the transaction was settled I did not receive notification and the DD continued to the point now where the account is in considerable credit. I would like to recover the credit!
- 24598 Posts
- 1079 Topics
- 3849 Solutions
on 26-07-2024 09:36
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 26-07-2024 09:36
@Nonagenarian This is not O2. This is a customer community. We have no access to anyone's account.
Contact the Payment Management team on 0800 902 0217. They should be able to help.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm

