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Device plan and upgrade

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Harriet23
Level 1: Joiner
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on ‎16-03-2018 23:04

on ‎16-03-2018 23:04

Hi

I’m planning to pay off my device plan soon but I’ve looked at the upgrade options, I think I’ll be going with sim only plans. Just curious if I do this, will it be running alongside my airtime plan or replacing it?

Thanks.
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MI5
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‎16-03-2018 23:10 - edited ‎16-03-2018 23:11

‎16-03-2018 23:10 - edited ‎16-03-2018 23:11

Once your device plan is paid you are free to change to a sim only tariff of your choice which would replace your current airtime package.

See guide to refresh here for more options https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151900 Posts
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Registered:

‎16-03-2018 23:10 - edited ‎16-03-2018 23:11

‎16-03-2018 23:10 - edited ‎16-03-2018 23:11

Once your device plan is paid you are free to change to a sim only tariff of your choice which would replace your current airtime package.

See guide to refresh here for more options https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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