on 17-07-2020 14:31
on 17-07-2020 14:38
on 17-07-2020 14:38
@Sean17 You'll need to contact customer service: Guide: Coronavirus Community Help and Support
Because you're not buying anything, O2 won't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.
on 21-07-2020 16:54
on 21-07-2020 16:54
Hey @Sean17 just checking if you could speak to someone and get this sorted?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?