Delivery time on AirPods?

[zumbles]

I placed an order on Tuesday for some AirPod Pros.. got the 'You're all set' email but have heard nothing since? I did get the free Apple Music code this morning so I assume things are ticking along but no shipment notice as yet.. does anyone know if they in stock or how long it should take? Thank you!

[jonsie · Accepted solution]

You need to call O2 

You can use Skype to call.

All numbers including Skype are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call