Solved: Re: Delete Account?

Anonymous · ‎22-10-2013

I hope I'm posting this in the right place? I set up a 'My O2' account years ago to just send free texts. I'd now like to delete this account, but am having trouble doing so. Do I just have to let it expire or is there an instant way of doing it?

perksie · ‎22-10-2013

If you can still access the account change the password to something obscure and forget about it.

I believe the account might be removed if not used for a long time.

The online sms service is being withdrawn anyway on the 1st November.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎22-10-2013

If you can still access the account change the password to something obscure and forget about it.

I believe the account might be removed if not used for a long time.

The online sms service is being withdrawn anyway on the 1st November.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎22-10-2013

Ok, thank you

MI5 · ‎22-10-2013

I don't think you can delete it yourself so you could call CS to get it deleted or just ignore it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-10-2013

Yeah, I couldn't seem to find a way of doing it myself. Seems calling them or letting it run out are my only options, thanks for the help

MI5 · ‎22-10-2013

Ooops sorry, I didn't see the answers above....
Anyway, good advice from perksie

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-10-2013

You can't delete it and O2 tell you just not to use it and it will deleted normally after 6 months when you will no longer be able to log into it.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎22-10-2013

In that case I think I'll just leave it to expire. Thanks for the help everyone!

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