Date of birth

[Anonymous]

Hi, how do I change my date of birth?

[Bambino · Accepted solution]

Call O2 customer service. Be prepared to fax a copy of your birth certificate.

All numbers are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call