Data usage

[Bennymaccas80]

Why can’t I bring my bill date forward to pay it so I can have my new changed tariff earlier,?

I have used up my monthly data (and a bolt on),so now have to wait a week with no data!!

so frustrating and very poor customer service after waiting 20 mins to be told by an operator they can’t do anything.I don’t see what the problem is…

[madasaf1sh · Accepted solution]

@Bennymaccas80 

You can't, no network allows this.. 

Its not poor customer service... Its just a limitation of all mobile networks billing systems since the beginning of time.

[Cleoriff]

Actually @Bennymaccas80  this is more your fault than O2's. You should have chosen a tariff more suited to your needs or been more careful using the data you have. You can buy a bolt on to last you the week, but they aren't cheap but anything unused will roll over to next month https://www.o2.co.uk/shop/tariffs/bolt-ons 

[jonsie]

If you upgrade the change is almost immediate

I changed two tariffs because I could get more data for lsss money

Took an hour tops to change in MyO2