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Data roaming

Claire9475
Level 1: Joiner
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Why is my data not working abroad (Portugal)?

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MI5
Level 94: Supreme
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@Claire9475 

If you are using an iPhone, change your data apn to "mobile.o2.co.uk"

Otherwise, try manually searching for a different network and reboot phone a few times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120705 Posts
  • 605 Topics
  • 18176 Solutions
Registered:

@Claire9475 

If you are using an iPhone, change your data apn to "mobile.o2.co.uk"

Otherwise, try manually searching for a different network and reboot phone a few times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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