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Data error

Sa1234
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on ‎02-01-2021 09:45

on ‎02-01-2021 09:45

My phone says it needs a update ,it says installing but doesn't , can't receive or make calls, any ideas

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Cleoriff
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on ‎02-01-2021 10:17

on ‎02-01-2021 10:17

Have you rebooted the phone @Sa1234? (Turned it off and back on again)

If that doesn't work then just hold the volume down button and home button simultaneously for about 7-10 seconds and see if that resets it.

Veritas Numquam Perit

Girl in a jacket
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Sa1234
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on ‎02-01-2021 10:22

on ‎02-01-2021 10:22

No that doesn't work sorry

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MI5
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on ‎02-01-2021 11:43

on ‎02-01-2021 11:43

@Sa1234 

What phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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