Re: Data and “no service”

mark02 · ‎04-06-2020

I’ve recently purchased an iPhone 11 which has been working fine. Suddenly a few days ago my phone started showing “No service” and no 3G/4G. This means I’m unable to call or text anyone let alone use any other function on my phone. My phone will connect to WiFi so I can text and WhatsApp call when at home. At first I thought it was my area but I checked and the network is fine and I’ve been out and about and still no change. I’ve turned it on and off countless times and checked my billing which all seems to be fine. I’d really appreciate it any advice.

MI5 · ‎04-06-2020

@mark02

I'd try a new sim first.

Call O2 to order one Guide: Coronavirus Community Help and Support

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎08-06-2020

Hey @mark02 did you manage to get this sorted or do you still need assistance with this?

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