Solved: Cut off bill

Anonymous · ‎13-11-2016

Can i stop my daughter going over her minutes used

adamtemp64 · ‎13-11-2016

Unfortunately o2 is not providing a bill cap service at the moment.

other networks do

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Anonymous · ‎13-11-2016

Can i have a cut off point in my bill

adamtemp64 · ‎13-11-2016

Unfortunately o2 is not providing a bill cap service at the moment.

other networks do

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎13-11-2016

It might be worth checking out Tesco's Mobile. They run on the O2 network and capping is one of their plus points. Not easy of course if you are tied into a contract.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎13-11-2016

Hi @Anonymous You may be better looking at a tariff that offers unlimited minutes with O2 if it's just minutes you are talking about? Tesco and BT offer capped contracts and Tesco run off the O2 network.

Alternatively, your daughter may be better with a PAYG tariff?

There are plenty of options to choose from....

Veritas Numquam Perit

adamtemp64 · ‎13-11-2016

@Cleoriff wrong mention ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎13-11-2016

@adamtemp64 wrote:
@Cleoriff wrong mention ?

Yes just noticed and changed now...

Veritas Numquam Perit

jonsie · ‎13-11-2016

Just looked and thought no, correct mention

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-11-2016

Make sure she downloads the Myo2 App to keep a track on usage in the meantime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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