Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Posts: 111,863
Topics: 563
Solutions: 14,843
Registered: ‎04-04-2012

Customer service opening hours for Christmas 2017

These are the CS hours for this Christmas.

Please be aware that lines will be busy due to both reduced staff and hours, so please be patient when calling.

If you are only calling to activate a sim, please use self help here:

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

Or if you want a sim swap, see here:

http://swapmysim.o2.co.uk/

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

For lost and stolen, see help here =:

https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

Opening hours:

hours.PNG

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 82,545
Topics: 576
Solutions: 3,987
Registered: ‎04-01-2009

Re: Customer service opening hours for Christmas 2017

Posts: 95,289
Topics: 755
Registered: ‎14-01-2013

Re: Customer service opening hours for Christmas 2017

Wow... they have gone to a lot of trouble. Must be due to all the complaints we made when they changed opening hours without notice during the last bank holiday and a Sunday I believe...nerd

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 111,863
Topics: 563
Solutions: 14,843
Registered: ‎04-04-2012

Re: Customer service opening hours for Christmas 2017

Yep, nice to know that they do listen to us, sometimes Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 82,545
Topics: 576
Solutions: 3,987
Registered: ‎04-01-2009

Re: Customer service opening hours for Christmas 2017

Ho Ho Ho you think they listened to us. I laughed so much my leg fell off 🤣

Posts: 15,834
Topics: 138
Solutions: 81
Registered: ‎11-04-2012

Re: Customer service opening hours for Christmas 2017


@jonsie wrote:

Ho Ho Ho you think they listened to us. I laughed so much my leg fell off 🤣


Inadvisable in your current circumstances, I suspect, @jonsie, at the risk of being completely legless hushed

Most Random Thread.pngMost Useful Guide.pngWe cannot access your account
Posts: 82,545
Topics: 576
Solutions: 3,987
Registered: ‎04-01-2009

Re: Customer service opening hours for Christmas 2017


@pgn wrote:

@jonsie wrote:

Ho Ho Ho you think they listened to us. I laughed so much my leg fell off 🤣


Inadvisable in your current circumstances, I suspect, @jonsie, at the risk of being completely legless hushed


Too late, I'm already wide-eyed and half legless! 

Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: Customer service opening hours for Christmas 2017

Thanks a lot for sharing @MI5thumbsup

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community