Credit note
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on 07-06-2023 12:30
I got a text telling me that my ‘credit note’ is ready to ‘view’…???? What Credit Note? Why am I getting it? Why in spite of trying can I not view it, please? Angela
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on 07-06-2023 12:33
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
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on 07-06-2023 12:46
A credit note is money paid into your account. Whatever the message says I find it takes time for the system to catch up.
It will show as a negative amount on your next bill
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on 15-09-2023 11:18
I got one too and have no clue what it's about??
Hoping someone can shed some light on this 🤔
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on 15-09-2023 11:46
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on 15-09-2023 11:46
@Paddydaddy74 Obviously O2 have done some adjustments on your account and owe you money.
It will be applied to your next bill reducing your payment

