Credit Referral
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on 28-11-2019 08:42
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on 28-11-2019 08:57
O2 will never discuss the reasons why but there are many factors that O2 may apply which are different to other credit agencies.
You also need to allow 10 working days for them to get back to you.
They may ask you to pay a refundable deposit first.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-11-2019 10:37
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on 02-12-2019 23:09
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on 03-12-2019 00:19
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on 03-12-2019 00:19
Veritas Numquam Perit
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on 03-12-2019 09:50
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on 03-12-2019 09:50
Thanks @Cleoriff !
@Gary869 Sure I can see what I can find out for you. When was it you first emailed the credit referrals team?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 03-12-2019 11:50
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on 03-12-2019 17:25
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on 03-12-2019 17:25
Hey @Gary869 no problem I'll do my best to speed this along for you. I'll need to grab some details so I'll send you a message so we can talk further.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?

