Credit Referral _ No reply

[Emma_S11]

I am having a lot of trouble with CreditFileReferrals@o2.com - there is a default that is incorrect and with an agency, however neither O2 or the agency are claiming responsibility to have this default removed.

Can anyone suggest advice other than the email above as this is not really doing the trick. I am having trouble getting my mortgage so any advice that can speed up the process would be appreciated.

@Martin-O2 I am looking at you for help on this 

[gmarkj]

Try getting a Noddle account or use one on the MoneySavingExpert website.
Failing that you will just need to contact all of the agencies above and request your reports.

[JoeDavies96]

Hi,

I am having an ongoing inssueand have been for over 4 months, with no resolution, please could you help me?

I have tried to PM you but am not given an option.

Thank you.

Joe Davies.

[gmarkj]

Who are you trying to contact @JoeDavis96, and for what reason?
If you need to contact customer services then advice is on the link below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...