Credit Check take 3 days and order expired

[xin99]

I have my credit check on Saturday, have been 3days but I still haven't received any reply from O2. Now my basket showing my order is expired and asked me to order again. But when I tried to cancel, they order showed is under credit checking. What should I do? I paid for the reservation fees, will this return and will this affected on my credit history?

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255