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Posts: 80,665
Topics: 574
Solutions: 3,894
Registered: ‎04-01-2009

Re: Coronavirus (Covid 19) Community Help and Support

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Posts: 90,938
Topics: 746
Registered: ‎14-01-2013

Re: Coronavirus (Covid 19) Community Help and Support

They have. lol

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Posts: 80,665
Topics: 574
Solutions: 3,894
Registered: ‎04-01-2009

Re: Coronavirus (Covid 19) Community Help and Support

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Level 1: Joiner
Posts: 3
Registered: ‎27-02-2018

Re: Coronavirus (Covid 19) Community Help and Support

Can I cancel o2 contract on the app???
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Level 1: Joiner
Posts: 3
Registered: ‎27-02-2018

Re: Coronavirus (Covid 19) Community Help and Support

I had contract 2 years already I want to cancel but over the phone is impossible...is any other option to do that??
Thank you
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Posts: 90,938
Topics: 746
Registered: ‎14-01-2013

Re: Coronavirus (Covid 19) Community Help and Support

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Level 1: Joiner
Posts: 4
Registered: ‎14-04-2020

Re: Coronavirus (Covid 19) Community Help and Support

thanks, much appreciated!
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Level 1: Joiner
Posts: 2
Registered: ‎21-04-2020

Re: Coronavirus (Covid 19) Community Help and Support

Can I request an E Sim pack during lockdown?

 

I have two phones (work(Voda) and Personal(O2)) and have just dropped and smashed my personal one, so want to port it onto my dual sim work one.

 

All I  can find on your website is to call 202, but it doesn give me the options i need.

 

Thanks

 

A

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Posts: 90,938
Topics: 746
Registered: ‎14-01-2013

Re: Coronavirus (Covid 19) Community Help and Support

@Ace-26749 

You can only request them via O2

Guide: Coronavirus Community Help and Support 

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎21-04-2020

Re: Coronavirus (Covid 19) Community Help and Support

I realise that they can only be requested from O2, but how can I do that when the only options offered are by shop or telephone, yet both are not an option currently?