Clincscore

[audrey213]

I started to get texts from this scam ive subscribbed to £4.50 a week. No i havnt . Had to look at other networks forums to find out about it. 3 weeks money 02 have gave them. Sent a tweet , nothing. Raging..

[Cleoriff · Accepted solution]

Hi @audrey213 Have a look at this help link https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

[jonsie]

Follow the advice here on contacting the company direct...

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

[jonsie]

Snap 😉

[Cleoriff]

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@jonsie wrote:

Snap 😉

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[Anonymous]

It’s not o2 charging you. You have to contact the company running it to get a refund

[MercedesS]

Hello @audrey213

We are sorry to hear about your issues. Did you get it fixed? Please read @Cleoriff and @jonsie link to learn more and let us know if we can help you with anything else 

Glad to see you back, by the way! 

and thanks so much guys for the amazing help 

[audrey213]

One link says check who the number is. My bill says digital Virgo. No number. Surely time o2 sent you a text to see if we had actually asked to pay for services. Stop this type of scam.. Already sent STOP yet £4.50 still money getting sent. £15 a month I certainly can't afford.

[Cleoriff]

Contact details for Digital Virgo here http://www.digitalgp.co.uk/

[MI5]

As per this thread you've already posted on https://community.o2.co.uk/t5/Discussions-Feedback/Digital-Virgo/m-p/1064282#M93260