Click and Collect

[Anonymous]

I lost my phone but since I was near the end of my contract anyway, I ordered an upgrade on click and collect (I put my simcard into my friends phone to get the code I needed to do that)

I was just wondering if they text or email when it arrives instore? 'Cause if it's text I won't know 😞

[MI5]

The sim was obviously working OK as they received the upgrade code via text message - seems clear to me?

[Bambino]

I don't see where the OP says that. They say they requested a code but never got a text back. I presume it's because they put the sim in a friend's phone to make the request and then took the sim out. It still doesn't explain how they still had their sim when the phone had been lost. Maybe it's just me who doesn't see this?

[MI5]

I think it's just you over confusing it mate....

"I ordered an upgrade on click and collect (I put my simcard into my friends phone to get the code I needed to do that)"

[Bambino]

Possibly @MI5, but the OP's next sentence is "I was just wondering if they text or email when it arrives instore? 'Cause if it's text I won't know". I took that to mean they had no phone to receive a text on.

[MI5]

They don't - that's why they used their friends phone who presumably wanted it back after the OP received the upgrade text........

[Bambino]

Yes, but the OP wrote "'Cause if it's text I won't know". I took that to mean they didn't receive the upgrade text. 

[MI5]

They were asking about when the phone would be delivered to the store.

[Bambino]

I'm giving up on this one, mate. You obviously understand what's going on more than I do. I surrender.

[Cleoriff]

Let's hope @Anonymous comes back and puts us out of our misery....

[MI5]

I do hope so too