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Level 14: Rising star 
Posts: 425
Registered: ‎02-01-2014
Accepted Solution

Clearing a cache on win 10 and on an Android phone

Hello  

  Im experiencing some oddities on the laptop - The Virus checker etc shows nothing untoward so Im inclined to clear the cache BUT I ve forgotten how to do this. The info online makes no sense. 

Easy steps please

 

Also it would be good to know how to do the same on an android phone.

Best Wishes

Posts: 72,683
Topics: 685
Registered: ‎14-01-2013

Re: Clearing a cache on win 10 and on an Android phone

Hi @Jenny105 

Depends what browser you use on your laptop ie Firefox, Chrome, Edge etc etc.

This article may help

https://www.wikihow.com/Clear-Cache-and-Cookies

It also tells you how to do it on an Android phone.

*The Game Is On*


Community Manager
Posts: 5,373
Registered: ‎18-04-2018

Re: Clearing a cache on win 10 and on an Android phone

Good morning @Jenny105, I was wondering if you had managed to clear your cache since last night? If you need some more help with the steps, let us know Smiley Happy

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Level 14: Rising star 
Posts: 425
Registered: ‎02-01-2014

Re: Clearing a cache on win 10 and on an Android phone

Hi, I found some settings which seem to indicate that the cache is deleted each day . So Im using a different browser which seems to have sorted the problem that had developed.

Best Wishes

 

Community Manager
Posts: 5,373
Registered: ‎18-04-2018

Re: Clearing a cache on win 10 and on an Android phone

Good to hear @Jenny105, and if you have any more issues let us know, I'm sure someone on the community will have some useful advice to share Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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