on 27-01-2019 22:06
I fill in all sections on the form but will not submit just turn red for a second then nothing happens.
Solved! Go to Solution.
on 27-01-2019 22:13
on 27-01-2019 23:15
Then wait till tomorrow and one of the 3 managers I have tagged above will be along to help you.
Last we heard there was a problem with the website for claimants. Hopefully it will soon be fixed.
on 28-01-2019 00:56
on 28-01-2019 09:20
Good morning @Danwi, and welcome to the forum All previously known problems with the redemption website have been resolved, so if you are encountering any issues, please use the ‘Support’ form at the bottom of the microsite page - https://www.huaweiredemption.
Once the form is submitted properly, you should receive an automated confirmation email and upon the claim being submitted you should also see an on-screen confirmation to let you know it had gone through. Afterward, you will receive an SMS once the tablet has been dispatched.
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