Solved: Charges for sending photo Messaging?

Davycrocket1 · ‎10-04-2023

I was charged 54 pence for sending a photo Message? Why?

Enlli · ‎10-04-2023

Photo Mesages (MMS) are chargable.

Did you mean to send it or was it a mistake.

Guide: Accidental MMS Sending and How to Avoid it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎10-04-2023

Photo Mesages (MMS) are chargable.

Did you mean to send it or was it a mistake.

Guide: Accidental MMS Sending and How to Avoid it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Davycrocket1 · ‎10-04-2023

I sent a photo as a normal text message I send through WhatsApp and my message app

Bambino · ‎10-04-2023

@Davycrocket1 If you send photos using WhatsApp over a WiFi connection to other WhatsApp users it's free. If you use your messaging app it's considered an MMS and chargeable.

I DO NOT WORK FOR O2

Davycrocket1 · ‎10-04-2023

Thank you

MI5 · ‎10-04-2023

@Davycrocket1

It's actually 54p plus vat so 65p in total.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-04-2023

Over WhatsApp is free if on wifi

On mobile data, as said, 65p

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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