cancel
Showing results for 
Search instead for 
Did you mean: 

Charged twice for airpod purchase??

cscculver
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
i’ve recently made an airpod purchase and have been charged twice on using the online order system?
Message 1 of 2
486 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@cscculver 

You need to speak to customer services to arrange a refund Guide: How to find help & contact O2 

Check your bank as well to see if one transaction is pending. If it is, contact them and explain, they will then return the funds to your account.

Best of luck and welcome to the forum  Welcome

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
480 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@cscculver 

You need to speak to customer services to arrange a refund Guide: How to find help & contact O2 

Check your bank as well to see if one transaction is pending. If it is, contact them and explain, they will then return the funds to your account.

Best of luck and welcome to the forum  Welcome

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
481 Views