on 15-02-2019 12:44
Well i wake up this morning to see the money has been taken out my account but i do NOT have an order statement or a confirmation email because i didnt buy the product
Why have i been charged and how can i get my money back
Solved! Go to Solution.
on 15-02-2019 13:44
@Liaty if the order was not completed the money won't have left your account. It will just be held as reserved funds. Your bank will confirm this.
The money will show back in your account in a couple of days .
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 18-02-2019 11:16
Good morning @Liaty, and welcome to the forum I was wondering if you'd made any progress on this since you last posted? Did the advice above help you sort this out?
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